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Testimonials

"Bouncehost helped us change the University's website to a content management system. They were quick, thorough and knowledgeable in all tasks required. We highly recommend them!" -Carol Flax, Director of University Communication and Marketing, Ohio Northern University

Solution: On-Site Support

When your business computers and technology fail, who do you call? Nothing is worse then being without your technology for an extended period of time. Our on-site support team will be there in person to assist you with your problems and get your system back up and running in no time!

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Technical Support

Contract Support

Complete technical support is available for subscribers on a monthly basis. Prices are per-computer and are based on the level of support needed. Packages features are cumulative.

Basic: 24/7 call support, online ticket-based issue resolution system
Enhanced: All Basic features, adds remote computer maintenance (requires on-site setup)
Premium: All Basic and Enhanced features, adds on-site support

Discounts are available for multiple-computer packages, as well as for multiple-month payments.

Non-contract support

Bouncehost is available for single instance support issue resolution.

Phone support - All prices will be quoted before support is provided. Call our 800-number for more information.
On-site support - Prices include initial fee, and travel fees, plus normal rate for services provided while on site.

On-Site Service Area

Our on-site service team currently provides services to most of the western Ohio area locally. If you are out of state, please contact us to see if our Remote Administration solution may fit your business needs.